How do I cancel my plan? | Minta

We would truly be sorry to see you go.

Before you go ahead - we'd love the chance to fix / put things right for you. Mind telling us why do you want to uninstall the app?

Is it the pricing? a missing feature? Or because you’re not getting any results from the app? Either way, I’m sure we can work something out to make the app profitable for you. Please contact our 24/7 customer care team and discuss with them so we can try to resolve the issue for you - whatever it is! We're here for you!

To upgrade or downgrade your plan instead

To downgrade your monthly or annual subscription please do the following:

Click on the account icon at the top right of your page



Click on Pricing



Click on the plan you wish to downgrade or upgrade to



You can also toggle between our monthly and annual plan depending on your preferences

To cancel your Minta subscription altogether

That being said, you can uninstall the app directly from the Shopify dashboard in the "Apps and sales channels" section. Upon uninstalling, our app automatically removes all the code, so you don’t need to do anything extra.

If you run into any trouble click the chat icon in the bottom right hand corner in your Minta account and we will be happy to help.

Well, that’s a wrap!

If this article didn’t solve your issue, our support team is available 24/7—just click the live chat button at the bottom-right corner of this page.

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If you use Minta on a Shopify store, leave your review in the Shopify App Store.
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📧 Spotted an issue? Let us know at support@withminta.com
For further assistance, our support team is available 24/7 via live chat at the bottom-right corner of this page.

Updated on: 26/01/2025